Keyde German Service Center Holiday Notice

Views : 382
Author : Keyde
Update time : 2023-07-11 18:03:31

Dear Customer,


We sincerely appreciate your ongoing support and cooperation with Keyde eBike Systems. In order to provide our staff with the necessary rest and recovery time, our service center will be on collective vacation from July 25th, 2023, until August 22nd, 2023. During this period, our service center will be temporarily unavailable until the vacation period ends.


We understand that this may cause inconvenience for you, but please be assured that we will make every effort to resume normal services immediately after the vacation period. In the meantime, you can still contact our colleagues in China for technical support or any other assistance.


During the vacation period, you can reach our technical support team in China through the following means:


  • Phone Support: Call +86-575-83622888, and our dedicated support personnel will be ready to assist and provide answers.
  • Email: Send your questions or requests to [email protected], and we will respond to your email promptly and offer the necessary support.

We value your business and needs, and we will ensure that our service center resumes full operation and delivers excellent service after the vacation period. We also appreciate your trust and support in our Chinese technical support team.


If you have any questions or require further assistance, please feel free to contact us. Once again, we appreciate your understanding and support.


Wishing you a pleasant summer!



Keyde eBike Systems

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